Branch Forex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Market...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Branch Forex locked my account without warning and demanded documents I had already submitted. for a couple of months now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Good analytical tools|Quick verification|Multi-device support
Cons: Research section could be deeper|Wish they had more educational resources
The spread at Branch Forex is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a podcast recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Social trading features|No hidden fees|Easy withdrawals
Cons: Could offer more webinars|Would like more payment methods
The platform at Branch Forex is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.
Pros: Customizable dashboard|Multi-currency support
Cons: Limited ETF selection
The onboarding at Branch Forex was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Stable platform|Easy withdrawals|Good analytical tools|Reliable uptime
Cons: Would like more payment methods|No fractional shares
Tried to withdraw my funds from Branch Forex and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Initially responsive customer service
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
I was about to invest with Branch Forex but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
I am in a dispute with Branch Forex over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast support response|Clean UI|Low minimum deposit|API access
Cons: Minor UI glitches occasionally|Minimum deposit could be lower
Opened my account with Branch Forex through a financial advisor and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Multiple order types|Smooth onboarding|Dedicated account manager
Cons: No phone support on weekends
Branch Forex changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Detailed reporting|Tax reports included
Cons: Wait times can be long during peak hours|Spreads widen during volatile periods
Branch Forex has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Instant funding|Great customer service
Cons: Spreads widen during volatile periods|Limited social trading features