Brancedms (muruarts.com) has been flagged by ASIC (Australia) for "Unlicensed". Related Investor Alert: https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!brancedms-brancedms-com--2654
Phones: +44 7405 667933
Addresses: 72 Union Terrace, LONDON, E10 4PE, United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.brancedms.com.muruarts.com.
The reporting at Brancedms (muruarts.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Economic calendar|No hidden fees|Risk management tools
Cons: Wait times can be long during peak hours
I am in a dispute with Brancedms (muruarts.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast execution|Reliable uptime
Cons: Slow to add new assets
I experienced a security concern with my Brancedms (muruarts.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Easy to use platform|Good analytical tools
Cons: No integrated tax optimization|Research section could be deeper
Where do I even begin with Brancedms (muruarts.com)? for about ten months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Two-factor authentication|API access|Portfolio tracking tools
Cons: Inactivity fee applies after 12 months
The mobile app from Brancedms (muruarts.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Regular updates|Copy trading available|Demo account available|Regular platform improvements
Cons: No dark mode on mobile|No phone support on weekends
My withdrawal request from Brancedms (muruarts.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Wide product range|Clear documentation
Cons: No integrated tax optimization
Customer support at Brancedms (muruarts.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Stable platform|Fast support response|Real-time alerts
Cons: Email notifications too frequent
Brancedms (muruarts.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Excellent charting|Fast deposits|Economic calendar|Risk management tools
Cons: Inactivity fee applies after 12 months
Brancedms (muruarts.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Good analytical tools|Detailed reporting|Helpful community forum|Customizable dashboard
Cons: Slow to add new assets
I trusted Brancedms (muruarts.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Automated trading options|Fast support response|Intuitive for beginners
Cons: Search feature is basic|Charting tools need more indicators