Boss Capital has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: Cavell House Stannard Place Crispins Rd Norwich NR3 1YE UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bosscapital.com.
I have been trying to close my account with Boss Capital for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: High security standards|Multi-device support|Wide product range|Risk management tools
Cons: Could offer more webinars
I lost a significant amount because Boss Capital did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Dedicated account manager|Fast deposits|Multi-currency support|Social trading features
Cons: Cannot customize dashboard fully|Limited cryptocurrency options
I am in a dispute with Boss Capital over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Social trading features|Reliable uptime
Cons: None so far|Live chat only during business hours
The only good thing about Boss Capital is that they remind you why regulation matters. I found them while looking for alternatives to my previous provider. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Fast support response|Reliable uptime|Two-factor authentication|Easy to use platform
Cons: Inactivity fee applies after 12 months
Boss Capital locked my account without warning and demanded documents I had already submitted. for the past year and a half later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Easy withdrawals|Intuitive for beginners|Fast support response|Fast deposits
Cons: No crypto staking
The platform itself is okay, but the customer service at Boss Capital is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Multiple order types|High security standards|Multi-device support
Cons: Account statements could be more detailed|Minimum deposit could be lower
I had a dispute with Boss Capital and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Wide product range|Intuitive for beginners
Cons: Could offer more webinars|Wait times can be long during peak hours
Boss Capital offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Fast execution|Detailed reporting
Cons: Mobile app could be improved|Limited demo account features
I opened an account with Boss Capital for over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Full transparency|Wide product range|Risk management tools
Cons: Limited cryptocurrency options|Limited ETF selection
I trusted Boss Capital with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Instant funding|Competitive fees
Cons: No crypto staking|No phone support on weekends