Bond Rate Compare (bondratecompare.com) has been flagged by ASIC (Australia) for "Unlicensed". ASIC Investor Alerts https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!bond-rate-finder-bondratefinder-com--2241, https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!rates-finder-rates-finder-com--1852, https://moneysmart.gov.au/check-and-report-scams/investo... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bondratecompare.com.
My card was charged twice by Bond Rate Compare (bondratecompare.com) on the same day. I had to dispute it with my bank. Bond Rate Compare (bondratecompare.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Fast support response|Social trading features|Good mobile app
Cons: Would like more payment methods|No phone support on weekends
I had high hopes for Bond Rate Compare (bondratecompare.com) while looking for alternatives to my previous provider, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Segregated accounts|Fast execution|Easy to use platform|Multi-currency support
Cons: Slow to add new assets|Limited cryptocurrency options
What really bothers me about Bond Rate Compare (bondratecompare.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a podcast recommendation and I fell for the polished exterior. Never again.
Pros: Comprehensive tools|Competitive fees
Cons: Spreads widen during volatile periods
I referred a friend to Bond Rate Compare (bondratecompare.com) after comparing multiple platforms. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Copy trading available|Fast deposits
Cons: Email notifications too frequent|Account statements could be more detailed
Where do I even begin with Bond Rate Compare (bondratecompare.com)? since I opened my account last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Fast execution|Portfolio tracking tools|Dividend tracking|Personal attention
Cons: Onboarding videos are outdated
The platform itself is okay, but the customer service at Bond Rate Compare (bondratecompare.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: API access|Comprehensive tools|Dividend tracking
Cons: Account statements could be more detailed|Live chat only during business hours
Bond Rate Compare (bondratecompare.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Easy withdrawals|Regular platform improvements|Transparent fees|Stable platform
Cons: Onboarding videos are outdated|Mobile app could be improved
Customer support at Bond Rate Compare (bondratecompare.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast deposits|Easy withdrawals|Economic calendar|Helpful community forum
Cons: Nothing significant
I signed up with Bond Rate Compare (bondratecompare.com) while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Customizable dashboard|Educational resources|Dividend tracking|Social trading features
Cons: Desktop app not available on Linux