Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com)

Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

I looked into Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) and found they appear in the regulatory warnings database. British Columbia Securities Commission has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

I am in a dispute with Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

After doing some research AFTER the fact (I know, I should have done this first), I discovered that Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

The platform at Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since mid-2025 of dealing with this, I have had enough.

After since mid-2025 with Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

I had high hopes for Blue Rock-Wealth (no relation to BlueRock Wealth Management Inc. https://bluerockwealth.ca/ or Bluerock Wealth Management, LLC https://bluerockwealth.com) when my bank disappointed me and I searched for alternatives, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.