Bitwin (m.bitwincoin.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: m.bitwincoin.com.
I am in a dispute with Bitwin (m.bitwincoin.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Copy trading available|Portfolio tracking tools|Instant funding|Real-time alerts
Cons: Cannot customize dashboard fully
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Bitwin (m.bitwincoin.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Personal attention|Easy withdrawals|Copy trading available|Wide product range
Cons: Limited social trading features
Bitwin (m.bitwincoin.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: High security standards|Dedicated account manager|Low minimum deposit
Cons: Limited social trading features|Slow to add new assets
The platform itself is okay, but the customer service at Bitwin (m.bitwincoin.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast execution|Stable platform|Dividend tracking
Cons: Would like more payment methods
The reporting at Bitwin (m.bitwincoin.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Multiple order types|High security standards
Cons: Wish they had more educational resources|Email notifications too frequent
I requested my data from Bitwin (m.bitwincoin.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Transparent fees|Instant funding|Multi-device support|Fast execution
Cons: Slow to add new assets|No phone support on weekends
I gave Bitwin (m.bitwincoin.com) a fair chance. After for about eight months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: High security standards|Helpful community forum|API access|Instant funding
Cons: No crypto staking
The onboarding at Bitwin (m.bitwincoin.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: No hidden fees|Helpful community forum|Responsive team|Economic calendar
Cons: No crypto staking