Bitvaultfx has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I lost a significant amount because Bitvaultfx did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Comprehensive tools|Easy withdrawals|Educational resources|Easy to use platform
Cons: Account statements could be more detailed|Wait times can be long during peak hours
I had high hopes for Bitvaultfx from a blog post comparing services, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Copy trading available|Social trading features|Clear documentation
Cons: Cannot customize dashboard fully|Onboarding videos are outdated
After for just over a year with Bitvaultfx, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Social trading features|Personal attention|Helpful community forum|Wide product range
Cons: No crypto staking|Could offer more webinars
Bitvaultfx had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Fast support response|Wide product range
Cons: Limited ETF selection|Some tools only available on higher tiers
What really bothers me about Bitvaultfx is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a podcast recommendation and I fell for the polished exterior. Never again.
Pros: Good mobile app|Reliable uptime|Fast execution
Cons: None so far
Tried to withdraw my funds from Bitvaultfx and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Initially responsive customer service
Cons: Lost entire investment|Reported to authorities|Unresponsive
I have been trying to close my account with Bitvaultfx for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Segregated accounts|Dedicated account manager|Portfolio tracking tools
Cons: No integrated tax optimization
The mobile app from Bitvaultfx is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: API access|Responsive team
Cons: Limited social trading features
I found Bitvaultfx after attending a webinar they hosted and the initial impression was positive. But since mid-2025 later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Excellent charting|Automated trading options|Educational resources|Great customer service
Cons: Could offer more webinars
Several red flags with Bitvaultfx: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Unauthorized firm|Found in IOSCO warnings database