Bitteks (bitteks.com) has been flagged by ASIC (Australia) for "Unlicensed". Search IC001 for other entities related to this alert. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitteks.com.
I signed up with Bitteks (bitteks.com) after attending a webinar they hosted and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: API access|Social trading features|Full transparency
Cons: No fractional shares
Bitteks (bitteks.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Great customer service|Stable platform|Dedicated account manager
Cons: Onboarding videos are outdated
I wanted to transfer my portfolio from another broker to Bitteks (bitteks.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Demo account available|Transparent fees|Personal attention|Dedicated account manager
Cons: Website design could be more modern
I requested my data from Bitteks (bitteks.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Smooth onboarding|Multi-device support
Cons: Would like more payment methods
The platform itself is okay, but the customer service at Bitteks (bitteks.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Responsive team|Good mobile app|Professional team|Personal attention
Cons: No integrated tax optimization|Limited cryptocurrency options
The mobile app from Bitteks (bitteks.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Regular updates|Quick verification|Market news feed|Social trading features
Cons: Minor UI glitches occasionally
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Bitteks (bitteks.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Dividend tracking|Wide product range
Cons: Minimum deposit could be lower
I am in a dispute with Bitteks (bitteks.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Social trading features|Segregated accounts|Real-time alerts|Regular platform improvements
Cons: Website design could be more modern|Onboarding videos are outdated