bitsacard.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitsacard.com.
The only good thing about bitsacard.com is that they remind you why regulation matters. I found them after comparing multiple platforms. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Good mobile app|Real-time alerts
Cons: Some tools only available on higher tiers|No dark mode on mobile
I joined bitsacard.com through word of mouth in my investment club and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Intuitive for beginners|Automated trading options|Economic calendar|Market news feed
Cons: No phone support on weekends|Search feature is basic
I experienced a security concern with my bitsacard.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Easy to use platform|Excellent charting
Cons: Limited cryptocurrency options
KYC with bitsacard.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Comprehensive tools|Great customer service|Market news feed|Tax reports included
Cons: Currency conversion fee exists|Limited ETF selection
I signed up with bitsacard.com from a blog post comparing services and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Economic calendar|Reliable uptime
Cons: Website design could be more modern
bitsacard.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Reliable uptime|Fast deposits
Cons: Currency conversion fee exists
I wanted to transfer my portfolio from another broker to bitsacard.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Helpful community forum|Risk management tools
Cons: Desktop app not available on Linux
My card was charged twice by bitsacard.com on the same day. I had to dispute it with my bank. bitsacard.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Wide product range|Instant funding
Cons: Limited ETF selection|None so far
I had a dispute with bitsacard.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Easy to use platform|Customizable dashboard|Fast execution
Cons: Limited social trading features|Limited ETF selection
bitsacard.com locked my account without warning and demanded documents I had already submitted. for over three years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Professional team|Clean UI|Dividend tracking|Stable platform
Cons: Search feature is basic|Minor UI glitches occasionally