Bitrex Ltd (bitrexltd.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +44 7424 00000
Addresses: 35 Stonald Road Whittlesey England United Kingdom. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bitrexltd.com.
I lost a significant amount because Bitrex Ltd (bitrexltd.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Risk management tools|Multiple order types
Cons: Wait times can be long during peak hours
After using Bitrex Ltd (bitrexltd.com) for the past year and a half, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Detailed reporting|Multiple order types
Cons: Spreads widen during volatile periods|Limited ETF selection
I referred a friend to Bitrex Ltd (bitrexltd.com) while looking for alternatives to my previous provider. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Multiple order types|High security standards
Cons: Limited demo account features
My withdrawal from Bitrex Ltd (bitrexltd.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for over three years of being strung along.
Pros: Market news feed|Full transparency
Cons: No integrated tax optimization
Bitrex Ltd (bitrexltd.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Excellent charting|Customizable dashboard|Stable platform
Cons: Live chat only during business hours
I had a dispute with Bitrex Ltd (bitrexltd.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Fast deposits|Good analytical tools
Cons: Some tools only available on higher tiers|Could offer more webinars
I have been trying to close my account with Bitrex Ltd (bitrexltd.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Segregated accounts|Low minimum deposit
Cons: Limited ETF selection|Spreads widen during volatile periods
KYC with Bitrex Ltd (bitrexltd.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Transparent fees|Fast execution|Smooth onboarding|Responsive team
Cons: No live chat on mobile
Bitrex Ltd (bitrexltd.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Real-time alerts|Detailed reporting
Cons: Spreads widen during volatile periods
Do not believe the bonus offer from Bitrex Ltd (bitrexltd.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited based on a colleague's recommendation and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Multi-device support|Customizable dashboard|Multiple order types|High security standards
Cons: Minor UI glitches occasionally