BiTowns (bitowns.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +44 7851817652
Addresses: Castlemead Lower Castle Street Bristol BS1 3AG United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitowns.com.
I had a dispute with BiTowns (bitowns.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Instant funding|Helpful community forum|Quick verification
Cons: Spreads widen during volatile periods
The platform at BiTowns (bitowns.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for close to eighteen months of dealing with this, I have had enough.
Pros: Clear documentation|No hidden fees|Personal attention
Cons: Wait times can be long during peak hours
Opened my account with BiTowns (bitowns.com) from a blog post comparing services and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Two-factor authentication|Transparent fees|Fast support response
Cons: Help articles are sometimes vague
After using BiTowns (bitowns.com) since I retired last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Fast deposits|Good mobile app
Cons: Account statements could be more detailed|Email notifications too frequent