BiTowns (bitowns.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +44 7851817652
Addresses: Castlemead Lower Castle Street Bristol BS1 3AG United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitowns.com.
After for about ten months with BiTowns (bitowns.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Instant funding|Clear documentation|Full transparency
Cons: Slow to add new assets
BiTowns (bitowns.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Multi-currency support|Economic calendar|Competitive fees|Dividend tracking
Cons: Charting tools need more indicators|No crypto staking
I opened an account with BiTowns (bitowns.com) for about eight months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: No hidden fees|Low minimum deposit|Dividend tracking|Educational resources
Cons: Website design could be more modern
Customer support at BiTowns (bitowns.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Two-factor authentication|Personal attention|Detailed reporting|Multi-device support
Cons: Currency conversion fee exists
I signed up with BiTowns (bitowns.com) after attending a webinar they hosted and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Detailed reporting|Segregated accounts|Comprehensive tools|Portfolio tracking tools
Cons: Limited cryptocurrency options|Minimum deposit could be lower
Do not believe the bonus offer from BiTowns (bitowns.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after comparing multiple platforms and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Risk management tools|Social trading features|Good analytical tools
Cons: Research section could be deeper
The hidden fees at BiTowns (bitowns.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Great customer service|Full transparency|Fast deposits|Portfolio tracking tools
Cons: No crypto staking|Withdrawal takes 1-2 business days
The reporting at BiTowns (bitowns.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Professional team|Dividend tracking
Cons: Search feature is basic
BiTowns (bitowns.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: API access|Fast deposits|Smooth onboarding
Cons: Nothing significant|No dark mode on mobile
I lost a significant amount because BiTowns (bitowns.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Fast execution|Competitive fees
Cons: Limited social trading features|Onboarding videos are outdated