Bitnake (bitnake.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bitnake.com.
Bitnake (bitnake.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Multi-device support|Great customer service
Cons: Minor UI glitches occasionally
The spread at Bitnake (bitnake.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a financial advisor and initially thought the platform was good - until I started trading seriously.
Pros: Multiple order types|Great customer service|Dedicated account manager
Cons: Wish they had more educational resources|Withdrawal takes 1-2 business days
The so-called education at Bitnake (bitnake.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for just over a year thinking they would help me learn.
Pros: Responsive team|Multi-currency support|Stable platform
Cons: Desktop app not available on Linux|Live chat only during business hours
The platform itself is okay, but the customer service at Bitnake (bitnake.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Reliable uptime|Fast support response|Regular updates
Cons: Minimum deposit could be lower
Where do I even begin with Bitnake (bitnake.com)? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Excellent charting|Social trading features|Wide product range|Clear documentation
Cons: No fractional shares
Do not believe the bonus offer from Bitnake (bitnake.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after my brother mentioned them and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Economic calendar|Two-factor authentication|Personal attention
Cons: Website design could be more modern|Limited social trading features
I lost a significant amount because Bitnake (bitnake.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Good mobile app|Wide product range|Multi-currency support|Multiple order types
Cons: No dark mode on mobile|Cannot customize dashboard fully
The platform at Bitnake (bitnake.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.
Pros: Regular platform improvements|Fast execution|Smooth onboarding
Cons: Withdrawal takes 1-2 business days