Bitmax Ltd (bitexltd.org) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +44 7424 949254
Addresses: 35 Stonald Road Whittlesey England United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bitexltd.org.
The onboarding at Bitmax Ltd (bitexltd.org) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Educational resources|Good mobile app
Cons: Slow to add new assets|Currency conversion fee exists
I experienced a security concern with my Bitmax Ltd (bitexltd.org) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Stable platform|Dividend tracking|Multi-currency support
Cons: Currency conversion fee exists
My card was charged twice by Bitmax Ltd (bitexltd.org) on the same day. I had to dispute it with my bank. Bitmax Ltd (bitexltd.org) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Educational resources|Smooth onboarding|Risk management tools
Cons: Charting tools need more indicators
I gave Bitmax Ltd (bitexltd.org) a fair chance. After for a couple of months now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Segregated accounts|Regular platform improvements
Cons: Live chat only during business hours
I found Bitmax Ltd (bitexltd.org) from a review site like this one and the initial impression was positive. But for the past year and a half later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Portfolio tracking tools|Responsive team|High security standards|Automated trading options
Cons: Could offer more webinars
The platform at Bitmax Ltd (bitexltd.org) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a couple of months now of dealing with this, I have had enough.
Pros: Regular platform improvements|Clean UI|Two-factor authentication
Cons: Spreads widen during volatile periods|No crypto staking
The spread at Bitmax Ltd (bitexltd.org) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a trusted YouTuber reviewed them and initially thought the platform was good - until I started trading seriously.
Pros: Dedicated account manager|Quick verification|Fast execution
Cons: Some tools only available on higher tiers|Limited social trading features
Bitmax Ltd (bitexltd.org) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Economic calendar|Smooth onboarding|Personal attention|Competitive fees
Cons: No integrated tax optimization|None so far