BitlaxSmart (bitlaxsmart.com.au) has been flagged by ASIC (Australia) for "Unlicensed". https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!bitlaxsmart-australiannews24-com--2720 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitlaxsmart.com.au.
I closed a profitable position at BitlaxSmart (bitlaxsmart.com.au) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Personal attention|Transparent fees|Regular updates|Comprehensive tools
Cons: Website design could be more modern
I have been trying to close my account with BitlaxSmart (bitlaxsmart.com.au) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Intuitive for beginners|Real-time alerts|Full transparency
Cons: Website design could be more modern|Alert system is basic
BitlaxSmart (bitlaxsmart.com.au) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Two-factor authentication|Dividend tracking|Regular platform improvements
Cons: Account statements could be more detailed|Could offer more webinars
I requested my data from BitlaxSmart (bitlaxsmart.com.au) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Multi-device support|Economic calendar
Cons: Onboarding videos are outdated|Live chat only during business hours
Do not believe the bonus offer from BitlaxSmart (bitlaxsmart.com.au). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through word of mouth in my investment club and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Transparent fees|Personal attention
Cons: No live chat on mobile|Some tools only available on higher tiers
I am in a dispute with BitlaxSmart (bitlaxsmart.com.au) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Great customer service|Social trading features
Cons: Cannot customize dashboard fully
After for nearly two years with BitlaxSmart (bitlaxsmart.com.au), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Full transparency|No hidden fees|Great customer service|Copy trading available
Cons: Research section could be deeper|Mobile app could be improved
After using BitlaxSmart (bitlaxsmart.com.au) for roughly four months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Tax reports included|Low minimum deposit|Good mobile app|Excellent charting
Cons: Research section could be deeper|No live chat on mobile
BitlaxSmart (bitlaxsmart.com.au) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Real-time alerts|Risk management tools|Automated trading options|Great customer service
Cons: Withdrawal takes 1-2 business days|No dark mode on mobile
BitlaxSmart (bitlaxsmart.com.au) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Two-factor authentication|No hidden fees|Personal attention|Detailed reporting
Cons: Minimum deposit could be lower