BitiQ (bitiq-au.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitiq-au.com.
Opened my account with BitiQ (bitiq-au.com) after a trusted YouTuber reviewed them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Demo account available|Full transparency
Cons: Mobile app could be improved
I gave BitiQ (bitiq-au.com) a fair chance. After for about eight months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Smooth onboarding|Fast execution
Cons: Spreads widen during volatile periods|No live chat on mobile
What really bothers me about BitiQ (bitiq-au.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after seeing their ad online and I fell for the polished exterior. Never again.
Pros: Economic calendar|No hidden fees|Portfolio tracking tools|Reliable uptime
Cons: Wait times can be long during peak hours
KYC with BitiQ (bitiq-au.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Tax reports included|Multi-device support|API access|Great customer service
Cons: Desktop app not available on Linux
I found BitiQ (bitiq-au.com) after a family member had a good experience and the initial impression was positive. But for roughly four months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Risk management tools|Comprehensive tools|High security standards
Cons: Minimum deposit could be lower|None so far
Customer support at BitiQ (bitiq-au.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Demo account available|Regular platform improvements|Easy to use platform|Real-time alerts
Cons: Charting tools need more indicators|Limited demo account features