biticodes.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: biticodes.com.
After for just over a year with biticodes.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Fast support response|Multi-currency support|Good mobile app|Great customer service
Cons: Email notifications too frequent|Would like more payment methods
My withdrawal request from biticodes.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Customizable dashboard|Tax reports included|Easy withdrawals|Clean UI
Cons: Charting tools need more indicators|Limited demo account features
The platform at biticodes.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for nearly two years of dealing with this, I have had enough.
Pros: Customizable dashboard|Multi-currency support|Helpful community forum
Cons: Help articles are sometimes vague
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. biticodes.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Transparent fees|Fast support response|Great customer service
Cons: Live chat only during business hours
I had a dispute with biticodes.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Quick verification|Risk management tools|High security standards|Instant funding
Cons: None so far|No fractional shares
I am in a dispute with biticodes.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Real-time alerts|Risk management tools|Fast deposits|Fast support response
Cons: Account statements could be more detailed
I requested my data from biticodes.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: High security standards|Automated trading options
Cons: No phone support on weekends