BitGuarantee has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After spending since the beginning of the year trying to make BitGuarantee work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Wide product range|Dedicated account manager
Cons: No phone support on weekends|Limited ETF selection
The spread at BitGuarantee is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them while looking for alternatives to my previous provider and initially thought the platform was good - until I started trading seriously.
Pros: Real-time alerts|Customizable dashboard|Detailed reporting|Low minimum deposit
Cons: Currency conversion fee exists|Website design could be more modern
I gave BitGuarantee a fair chance. After for nearly two years of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Fast deposits|Excellent charting
Cons: Mobile app could be improved|No fractional shares
BitGuarantee had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: High security standards|Dividend tracking
Cons: Would like more payment methods|Live chat only during business hours