Bitfxoptions has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Tried to withdraw my funds from Bitfxoptions and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Professional looking website
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
The platform itself is okay, but the customer service at Bitfxoptions is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Good mobile app|Multiple order types|Great customer service
Cons: Email notifications too frequent|Minor UI glitches occasionally
I gave Bitfxoptions a fair chance. After since I opened my account last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Reliable uptime|Clear documentation|Fast support response|Educational resources
Cons: Would like more payment methods|Spreads widen during volatile periods
If you are reading this considering Bitfxoptions - run. I wish I had read more negative reviews after attending a webinar they hosted. I thought the positive ones were real. Maybe some are. My experience over since mid-2025 has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Multi-currency support|Regular platform improvements|High security standards
Cons: Would like more payment methods|Charting tools need more indicators
The reporting at Bitfxoptions is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Easy withdrawals|Fast execution
Cons: No fractional shares
The hidden fees at Bitfxoptions are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Customizable dashboard|Full transparency
Cons: Account statements could be more detailed
Where do I even begin with Bitfxoptions? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Segregated accounts|Helpful community forum|Educational resources
Cons: Alert system is basic
I lost a significant amount because Bitfxoptions did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Easy to use platform|Transparent fees|API access|Dividend tracking
Cons: Help articles are sometimes vague|Would like more payment methods
I experienced a security concern with my Bitfxoptions account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Comprehensive tools|Full transparency
Cons: Mobile app could be improved|Cannot customize dashboard fully
KYC with Bitfxoptions is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: High security standards|Smooth onboarding|Regular updates|Professional team
Cons: No phone support on weekends|Spreads widen during volatile periods