BitFX Traders (bitfx-traders.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +447860043169
Addresses: 16 Chatsworth Rd, London W5 3DB, United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitfx-traders.com.
After since early this year with BitFX Traders (bitfx-traders.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Clear documentation|Fast execution|Portfolio tracking tools
Cons: Mobile app could be improved|Account statements could be more detailed
Opened my account with BitFX Traders (bitfx-traders.com) after hearing about them at a conference and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: No hidden fees|Social trading features|Excellent charting|Dedicated account manager
Cons: Mobile app could be improved
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. BitFX Traders (bitfx-traders.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Clean UI|Quick verification|Competitive fees|Automated trading options
Cons: Email notifications too frequent
BitFX Traders (bitfx-traders.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Multi-currency support|Instant funding|Dedicated account manager
Cons: Currency conversion fee exists
My withdrawal from BitFX Traders (bitfx-traders.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past year and a half of being strung along.
Pros: Regular platform improvements|Portfolio tracking tools|Automated trading options
Cons: Search feature is basic|Inactivity fee applies after 12 months
Do not use BitFX Traders (bitfx-traders.com) for anything serious. I used them for nearly two years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Smooth onboarding|Tax reports included
Cons: Inactivity fee applies after 12 months|Help articles are sometimes vague
BitFX Traders (bitfx-traders.com) locked my account without warning and demanded documents I had already submitted. for roughly four months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Full transparency|Risk management tools|Personal attention|Easy to use platform
Cons: Minimum deposit could be lower|No crypto staking
Customer support at BitFX Traders (bitfx-traders.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Economic calendar|Good mobile app
Cons: Limited cryptocurrency options
I experienced a security concern with my BitFX Traders (bitfx-traders.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Clean UI|Instant funding|Multi-currency support
Cons: No live chat on mobile|No fractional shares
After for about ten months with BitFX Traders (bitfx-traders.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Segregated accounts|Helpful community forum|Multi-currency support|High security standards
Cons: Desktop app not available on Linux|Wait times can be long during peak hours