Bitfinder Spot Trade (bitfinderspottrade.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +1 742 245 9018
Addresses: 31 Adams Town Birmingham Gardens Newcastle Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitfinderspottrade.com.
Customer support at Bitfinder Spot Trade (bitfinderspottrade.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: No hidden fees|Good analytical tools|Professional team|Social trading features
Cons: Limited demo account features
The spread at Bitfinder Spot Trade (bitfinderspottrade.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.
Pros: Dedicated account manager|Helpful community forum
Cons: Inactivity fee applies after 12 months|Minimum deposit could be lower
Do not be fooled by the professional-looking website. Behind the scenes, Bitfinder Spot Trade (bitfinderspottrade.com) is disorganized and incompetent. I found them through a financial advisor and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Regular updates|Professional team|Multi-device support
Cons: Withdrawal takes 1-2 business days
I opened an account with Bitfinder Spot Trade (bitfinderspottrade.com) for close to eighteen months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Educational resources|High security standards|Good mobile app|Multiple order types
Cons: Spreads widen during volatile periods|Minimum deposit could be lower
The onboarding at Bitfinder Spot Trade (bitfinderspottrade.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Excellent charting|Economic calendar|Risk management tools|Multi-device support
Cons: Live chat only during business hours
Bitfinder Spot Trade (bitfinderspottrade.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Reliable uptime|Transparent fees|Detailed reporting
Cons: Alert system is basic|Withdrawal takes 1-2 business days
I trusted Bitfinder Spot Trade (bitfinderspottrade.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Fast deposits|Competitive fees|Easy to use platform|Multi-device support
Cons: Research section could be deeper|Live chat only during business hours
I experienced a security concern with my Bitfinder Spot Trade (bitfinderspottrade.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Comprehensive tools|No hidden fees|Quick verification|Multi-currency support
Cons: Withdrawal takes 1-2 business days|Nothing significant
Bitfinder Spot Trade (bitfinderspottrade.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: No hidden fees|Multiple order types|Copy trading available
Cons: No crypto staking
Bitfinder Spot Trade (bitfinderspottrade.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Multi-device support|Fast support response
Cons: Research section could be deeper