Forex Brokers

bitfinancial.info

1.6 (5 reviews)
🇫🇷 France
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1.6
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About bitfinancial.info

bitfinancial.info has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitfinancial.info.

Customer Reviews

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Terrible customer service

S
Sophia V.
1 months ago

bitfinancial.info offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Dividend tracking|Instant funding|Fast support response

Cons: None so far|Mobile app could be improved

Ombudsman said they are uncooperative

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Zoe F.
2 months ago

bitfinancial.info seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Excellent charting|Quick verification|Dividend tracking|Professional team

Cons: Slow to add new assets|Would like more payment methods

An absolutely appalling service

I
Isaac M.
2 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. bitfinancial.info said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: No hidden fees|Fast deposits|Fast execution

Cons: Inactivity fee applies after 12 months|No phone support on weekends

Unresponsive and unhelpful

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Noah G.
4 months ago

I had high hopes for bitfinancial.info after comparing multiple platforms, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Market news feed|Risk management tools|Customizable dashboard

Cons: Inactivity fee applies after 12 months

My account was compromised and they did nothing

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Paul M.
7 months ago

I wanted to transfer my portfolio from another broker to bitfinancial.info. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Pros: Transparent fees|Demo account available|Easy withdrawals

Cons: No fractional shares|Limited cryptocurrency options