Biteqs (biteqs.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: biteqs.com.
Customer support at Biteqs (biteqs.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Easy to use platform|Professional team
Cons: Wait times can be long during peak hours
I trusted Biteqs (biteqs.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Regular updates|Good analytical tools|Clear documentation|Reliable uptime
Cons: No crypto staking|Minor UI glitches occasionally
I experienced a security concern with my Biteqs (biteqs.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Easy to use platform|Dividend tracking
Cons: No live chat on mobile|No phone support on weekends
My card was charged twice by Biteqs (biteqs.com) on the same day. I had to dispute it with my bank. Biteqs (biteqs.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Good mobile app|Real-time alerts
Cons: Spreads widen during volatile periods
Biteqs (biteqs.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Fast deposits|API access|Wide product range
Cons: Account statements could be more detailed|Wish they had more educational resources
KYC with Biteqs (biteqs.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: No hidden fees|Segregated accounts|Instant funding
Cons: Minor UI glitches occasionally|No live chat on mobile
Biteqs (biteqs.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Dedicated account manager|Stable platform|Competitive fees
Cons: Limited social trading features
I had high hopes for Biteqs (biteqs.com) after a friend recommended them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Detailed reporting|Portfolio tracking tools|Smooth onboarding|Reliable uptime
Cons: Minimum deposit could be lower
After using Biteqs (biteqs.com) for nearly two years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Copy trading available|Educational resources
Cons: Live chat only during business hours