Cryptocurrency Exchanges

bitcoineprex.ai

1.4 (10 reviews)
🇫🇷 France
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1.4
10 reviews
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About bitcoineprex.ai

bitcoineprex.ai has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitcoineprex.ai.

Customer Reviews

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System failures and silence from support

R
Ruby K.
1 months ago

After using bitcoineprex.ai for roughly four months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Easy withdrawals|Wide product range|No hidden fees

Cons: Limited ETF selection|Help articles are sometimes vague

The opposite of what they advertise

S
Stephanie G.
1 months ago

My withdrawal request from bitcoineprex.ai has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: API access|Social trading features|Fast deposits|Educational resources

Cons: Research section could be deeper|Slow to add new assets

Slippage always against the client

J
Jessica S.
2 months ago

I closed a profitable position at bitcoineprex.ai and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Automated trading options|Social trading features|Low minimum deposit

Cons: Minor UI glitches occasionally

Email support takes 2 weeks

K
Karen X.
4 months ago

I referred a friend to bitcoineprex.ai after doing extensive research. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Good analytical tools|Copy trading available|Transparent fees

Cons: Limited cryptocurrency options

No MT4/MT5 export

E
Ella Y.
8 months ago

bitcoineprex.ai seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Dedicated account manager|Educational resources|Market news feed

Cons: Research section could be deeper|Inactivity fee applies after 12 months

Where do I even begin

F
Felix A.
8 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. bitcoineprex.ai recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Risk management tools|Reliable uptime|Dedicated account manager|Good analytical tools

Cons: Limited cryptocurrency options|Email notifications too frequent

Reviews on their site are fabricated

B
Brooke L.
8 months ago

The hidden fees at bitcoineprex.ai are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Multiple order types|Multi-device support|Good mobile app|Wide product range

Cons: Account statements could be more detailed

Affiliate program does not pay

E
Edward T.
10 months ago

I trusted bitcoineprex.ai with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Good analytical tools|Transparent fees|Clear documentation|Educational resources

Cons: No crypto staking|Wait times can be long during peak hours

They have truly outdone themselves in incompetence

E
Emily S.
10 months ago

Do not be fooled by the professional-looking website. Behind the scenes, bitcoineprex.ai is disorganized and incompetent. I found them after doing extensive research and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Personal attention|Low minimum deposit|Full transparency|Wide product range

Cons: Wait times can be long during peak hours|No integrated tax optimization

Licensed in a tax haven only

A
Aria J.
10 months ago

I signed up with bitcoineprex.ai after seeing their ad online and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Intuitive for beginners|Professional team

Cons: Cannot customize dashboard fully|Limited cryptocurrency options