BitcoinAV (bitcoin-av.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: m.bitcoin-av.com.
After for a couple of months now with BitcoinAV (bitcoin-av.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: API access|Dedicated account manager|Detailed reporting
Cons: Alert system is basic
I lost a significant amount because BitcoinAV (bitcoin-av.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Transparent fees|Automated trading options
Cons: Would like more payment methods|Limited social trading features
The hidden fees at BitcoinAV (bitcoin-av.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Wide product range|Fast support response|Multi-currency support|Copy trading available
Cons: Would like more payment methods
I found BitcoinAV (bitcoin-av.com) through my accountant's suggestion and the initial impression was positive. But for the past six months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Social trading features|Two-factor authentication|Helpful community forum
Cons: Search feature is basic