BitcoinAV (bitcoin-av.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: m.bitcoin-av.com.
My withdrawal from BitcoinAV (bitcoin-av.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since early this year of being strung along.
Pros: Clean UI|Personal attention|Easy to use platform
Cons: Withdrawal takes 1-2 business days
BitcoinAV (bitcoin-av.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Regular platform improvements|Professional team
Cons: Withdrawal takes 1-2 business days|Live chat only during business hours
The so-called education at BitcoinAV (bitcoin-av.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since mid-2025 thinking they would help me learn.
Pros: Copy trading available|Economic calendar|Stable platform
Cons: No dark mode on mobile|Minimum deposit could be lower
BitcoinAV (bitcoin-av.com) locked my account without warning and demanded documents I had already submitted. for over three years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Professional team|Full transparency
Cons: Onboarding videos are outdated|Wish they had more educational resources
Customer support at BitcoinAV (bitcoin-av.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Easy to use platform|Full transparency
Cons: Charting tools need more indicators
The onboarding at BitcoinAV (bitcoin-av.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Two-factor authentication|Easy withdrawals|Transparent fees|Clear documentation
Cons: Limited ETF selection
I trusted BitcoinAV (bitcoin-av.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: High security standards|Low minimum deposit|Regular updates
Cons: Mobile app could be improved
I wanted to transfer my portfolio from another broker to BitcoinAV (bitcoin-av.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Reliable uptime|Easy withdrawals|Helpful community forum|Risk management tools
Cons: Live chat only during business hours|Withdrawal takes 1-2 business days
I had a dispute with BitcoinAV (bitcoin-av.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: High security standards|Real-time alerts|Social trading features|Clear documentation
Cons: Limited social trading features
My withdrawal request from BitcoinAV (bitcoin-av.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Multi-device support|Demo account available|Competitive fees
Cons: Desktop app not available on Linux