bitcoin-xact.fr has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitcoin-xact.fr.
bitcoin-xact.fr has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Comprehensive tools|Automated trading options|Regular platform improvements|Good analytical tools
Cons: Desktop app not available on Linux
The platform at bitcoin-xact.fr is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for nearly two years of dealing with this, I have had enough.
Pros: Smooth onboarding|Regular updates|Full transparency
Cons: Limited demo account features
The platform itself is okay, but the customer service at bitcoin-xact.fr is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Intuitive for beginners|API access
Cons: Email notifications too frequent|Search feature is basic
The so-called education at bitcoin-xact.fr is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since the beginning of the year thinking they would help me learn.
Pros: Two-factor authentication|Good analytical tools|Copy trading available|Great customer service
Cons: Charting tools need more indicators|Could offer more webinars
What really bothers me about bitcoin-xact.fr is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a podcast recommendation and I fell for the polished exterior. Never again.
Pros: Reliable uptime|High security standards|Regular platform improvements
Cons: Cannot customize dashboard fully
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. bitcoin-xact.fr said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Stable platform|Clear documentation
Cons: Mobile app could be improved|Could offer more webinars
After spending for about eight months trying to make bitcoin-xact.fr work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Clean UI|Portfolio tracking tools|Detailed reporting
Cons: Minimum deposit could be lower
bitcoin-xact.fr has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Responsive team|Multi-currency support|Good analytical tools|Fast deposits
Cons: Wait times can be long during peak hours
I wanted to transfer my portfolio from another broker to bitcoin-xact.fr. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Great customer service|Tax reports included|API access
Cons: No live chat on mobile
If you are reading this considering bitcoin-xact.fr - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over since early this year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Fast deposits|Automated trading options|Two-factor authentication
Cons: Website design could be more modern