bitcoin-prime.net has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitcoin-prime.net.
bitcoin-prime.net has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Stable platform|Comprehensive tools|Wide product range|Good mobile app
Cons: Wish they had more educational resources
I opened an account with bitcoin-prime.net since I opened my account last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Regular platform improvements|Multiple order types
Cons: No phone support on weekends
KYC with bitcoin-prime.net is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Instant funding|Responsive team|Tax reports included|Low minimum deposit
Cons: Limited demo account features
I joined bitcoin-prime.net after a trusted YouTuber reviewed them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Segregated accounts|Automated trading options
Cons: None so far|No fractional shares