bitcoin-prime.net has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitcoin-prime.net.
I trusted bitcoin-prime.net with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Educational resources|Professional team|Competitive fees
Cons: Wish they had more educational resources|Limited ETF selection
I closed a profitable position at bitcoin-prime.net and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Wide product range|Regular platform improvements
Cons: Minor UI glitches occasionally
bitcoin-prime.net seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Professional team|Reliable uptime|Stable platform|Comprehensive tools
Cons: Withdrawal takes 1-2 business days
After since the beginning of the year with bitcoin-prime.net I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Quick verification|Social trading features
Cons: None so far|Help articles are sometimes vague
I signed up with bitcoin-prime.net when my bank disappointed me and I searched for alternatives and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Customizable dashboard|Fast support response
Cons: None so far
The mobile app from bitcoin-prime.net is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Instant funding|Reliable uptime|Dividend tracking|Segregated accounts
Cons: Live chat only during business hours
I experienced a security concern with my bitcoin-prime.net account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Multi-currency support|Fast deposits|No hidden fees
Cons: Research section could be deeper
bitcoin-prime.net offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Dividend tracking|Good mobile app
Cons: No live chat on mobile
The spread at bitcoin-prime.net is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.
Pros: Helpful community forum|Fast execution|Personal attention
Cons: Search feature is basic
My withdrawal request from bitcoin-prime.net has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Demo account available|Fast support response|Fast deposits
Cons: Charting tools need more indicators|Mobile app could be improved