Bitcecoin has been flagged by Financial Markets Authority for "Registered/Licensed entity impersonators|Fraud and Other Types of Misconduct". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The mobile app from Bitcecoin is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Tax reports included|Fast deposits|Low minimum deposit|Multiple order types
Cons: No live chat on mobile|Could offer more webinars
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Bitcecoin said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: High security standards|Fast execution|Reliable uptime|Professional team
Cons: Wish they had more educational resources|Nothing significant
Bitcecoin has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Clean UI|High security standards|Dividend tracking|Stable platform
Cons: No live chat on mobile|Website design could be more modern
I want to warn everyone about Bitcecoin. They have been flagged by Financial Markets Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Lost entire investment|Reported to authorities|Unresponsive
The onboarding at Bitcecoin was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: API access|Real-time alerts
Cons: Some tools only available on higher tiers|Mobile app could be improved
I was about to invest with Bitcecoin but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Unauthorized firm|Found in IOSCO warnings database
I requested my data from Bitcecoin under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Multiple order types|Clean UI|Competitive fees
Cons: No live chat on mobile
I referred a friend to Bitcecoin through word of mouth in my investment club. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: API access|Social trading features
Cons: Wait times can be long during peak hours|Would like more payment methods
I wanted to transfer my portfolio from another broker to Bitcecoin. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Tax reports included|API access|Detailed reporting|Professional team
Cons: Some tools only available on higher tiers