Investment Companies

Bitapex

1.4 (12 reviews)
🇬🇧 United Kingdom
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1.4
12 reviews
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About Bitapex

Bitapex has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bybesttrades.com.

Customer Reviews

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My account was compromised and they did nothing

P
Paul Y.
3 weeks ago

KYC with Bitapex is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Wide product range|Copy trading available|Fast support response

Cons: Help articles are sometimes vague

False promises and poor execution

A
Aria J.
4 months ago

I trusted Bitapex with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Customizable dashboard|Low minimum deposit|Portfolio tracking tools

Cons: Currency conversion fee exists|Nothing significant

Lost my investment - DO NOT TRUST

D
Diana G.
5 months ago

I want to warn everyone about Bitapex. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: Lost entire investment|Reported to authorities|Unresponsive

They do not honor their terms

A
Adrian G.
5 months ago

Bitapex offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: API access|Low minimum deposit

Cons: No integrated tax optimization

More problems than solutions

A
Alice H.
6 months ago

I lost a significant amount because Bitapex did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Segregated accounts|Fast support response|Comprehensive tools

Cons: No integrated tax optimization

Stay away from Bitapex

H
Heather F.
7 months ago

I opened an account with Bitapex for about five months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Quick verification|Regular updates|Great customer service

Cons: None so far|Wish they had more educational resources

Accounting export broken

I
Isaac I.
8 months ago

The only good thing about Bitapex is that they remind you why regulation matters. I found them after comparing multiple platforms. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

Pros: Fast deposits|Automated trading options|Dedicated account manager

Cons: Limited ETF selection|No live chat on mobile

They have gotten worse over time

M
Mia F.
9 months ago

Bitapex advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Professional team|Multi-currency support|Fast support response

Cons: Slow to add new assets

Checked with regulators - they're not licensed

C
Catherine S.
9 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Bitapex has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Listed in warning databases|No transparency|Pressure to invest quickly

Migration from old platform was a mess

L
Leo A.
10 months ago

Opened my account with Bitapex when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Quick verification|Detailed reporting|Demo account available

Cons: Account statements could be more detailed