Bitantc (bitantc.cc) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bitantc.cc.
I had a dispute with Bitantc (bitantc.cc) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Multi-currency support|Quick verification|Fast support response|Customizable dashboard
Cons: Account statements could be more detailed
After spending for nearly two years trying to make Bitantc (bitantc.cc) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Automated trading options|Fast execution|Low minimum deposit
Cons: None so far
I experienced a security concern with my Bitantc (bitantc.cc) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Excellent charting|Multi-currency support|Portfolio tracking tools
Cons: Some tools only available on higher tiers
The reporting at Bitantc (bitantc.cc) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Dedicated account manager|Low minimum deposit|Economic calendar
Cons: Withdrawal takes 1-2 business days
Bitantc (bitantc.cc) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Transparent fees|Economic calendar
Cons: Inactivity fee applies after 12 months|Onboarding videos are outdated
Customer support at Bitantc (bitantc.cc) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Market news feed|Two-factor authentication|Good mobile app
Cons: Limited cryptocurrency options|Minimum deposit could be lower
My withdrawal from Bitantc (bitantc.cc) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since last summer of being strung along.
Pros: Quick verification|Helpful community forum|Fast support response
Cons: No fractional shares|Charting tools need more indicators
Bitantc (bitantc.cc) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast deposits|Stable platform|Demo account available|Quick verification
Cons: Charting tools need more indicators|Some tools only available on higher tiers
KYC with Bitantc (bitantc.cc) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Demo account available|Wide product range|Transparent fees
Cons: Onboarding videos are outdated|Alert system is basic
I wanted to transfer my portfolio from another broker to Bitantc (bitantc.cc). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Comprehensive tools|Risk management tools|Social trading features|Fast execution
Cons: Desktop app not available on Linux