Bit Vanetta Limited has been flagged by Commissione Nazionale per le Società e la Borsa for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
KYC with Bit Vanetta Limited is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Fast support response|Full transparency
Cons: Currency conversion fee exists|No phone support on weekends
I am in a dispute with Bit Vanetta Limited over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Excellent charting|Two-factor authentication
Cons: Would like more payment methods
My card was charged twice by Bit Vanetta Limited on the same day. I had to dispute it with my bank. Bit Vanetta Limited then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Segregated accounts|Clean UI|Fast support response
Cons: Mobile app could be improved