Bit Flow Investment (bitflowinvestment.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Floor 32 264 George St, Sydney NSW 2000, Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bitflowinvestment.com.
I found Bit Flow Investment (bitflowinvestment.com) after doing extensive research and the initial impression was positive. But for about ten months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Low minimum deposit|Two-factor authentication
Cons: No live chat on mobile|Limited cryptocurrency options
Do not use Bit Flow Investment (bitflowinvestment.com) for anything serious. I used them since last summer for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Fast support response|Easy to use platform|Easy withdrawals
Cons: Limited ETF selection|Search feature is basic
I have been trying to close my account with Bit Flow Investment (bitflowinvestment.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Customizable dashboard|Good analytical tools|Good mobile app|Fast deposits
Cons: Spreads widen during volatile periods|No live chat on mobile
I signed up with Bit Flow Investment (bitflowinvestment.com) after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Detailed reporting|Risk management tools|Market news feed
Cons: None so far
I had a dispute with Bit Flow Investment (bitflowinvestment.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Two-factor authentication|Multiple order types|Transparent fees
Cons: Would like more payment methods
I closed a profitable position at Bit Flow Investment (bitflowinvestment.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Risk management tools|High security standards
Cons: No live chat on mobile|No dark mode on mobile