Birdeye18 (birdeye18.com)

I invested $3,500 with Birdeye18 (birdeye18.com) after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Australian Securities and Investments Commission.

Birdeye18 (birdeye18.com) locked my account without warning and demanded documents I had already submitted. for close to eighteen months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Customer support at Birdeye18 (birdeye18.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Birdeye18 (birdeye18.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

After seeing ads for Birdeye18 (birdeye18.com) online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Australian Securities and Investments Commission. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.

I am in a dispute with Birdeye18 (birdeye18.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

After using Birdeye18 (birdeye18.com) since the beginning of the year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.