BirdEye (birdeye7.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: birdeye7.com.
The onboarding at BirdEye (birdeye7.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Regular updates|Educational resources
Cons: Live chat only during business hours
I experienced a security concern with my BirdEye (birdeye7.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Clean UI|Copy trading available|Wide product range|Segregated accounts
Cons: Slow to add new assets
I have been trying to close my account with BirdEye (birdeye7.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Fast execution|Responsive team
Cons: Account statements could be more detailed
I wanted to transfer my portfolio from another broker to BirdEye (birdeye7.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Economic calendar|Two-factor authentication|Responsive team
Cons: Wait times can be long during peak hours|Help articles are sometimes vague
I requested my data from BirdEye (birdeye7.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: High security standards|Tax reports included|Market news feed|Stable platform
Cons: Email notifications too frequent
BirdEye (birdeye7.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Easy withdrawals|Multi-currency support|Competitive fees|Clean UI
Cons: Mobile app could be improved|Onboarding videos are outdated
After spending for the past year and a half trying to make BirdEye (birdeye7.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Automated trading options|Easy to use platform
Cons: Website design could be more modern