Birchtree Financial Services has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Note: this company is not connected and should not be confused with the legitimate firm Birchtree Financial Services Inc of 3600 American Blvd. W. 3rd Floor Bloomington MN USA which is a registered broker in the USA (CRD No. 15014).
Phones: (1) 816 448 376, Fax: (1) 816 448 3101
Addresses:... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.birchtreefinancial.com.
I signed up with Birchtree Financial Services after seeing their ad online and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Dedicated account manager|Real-time alerts
Cons: Wait times can be long during peak hours
My withdrawal from Birchtree Financial Services was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a few weeks now of being strung along.
Pros: High security standards|Easy withdrawals|Clean UI
Cons: No fractional shares
I referred a friend to Birchtree Financial Services after a trusted YouTuber reviewed them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Personal attention|Risk management tools|Segregated accounts|Comprehensive tools
Cons: Could offer more webinars|Minimum deposit could be lower
I closed a profitable position at Birchtree Financial Services and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Fast support response|Demo account available
Cons: Currency conversion fee exists|Slow to add new assets
Opened my account with Birchtree Financial Services from a review site like this one and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Good analytical tools|Segregated accounts
Cons: Onboarding videos are outdated|Email notifications too frequent
The so-called education at Birchtree Financial Services is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about ten months thinking they would help me learn.
Pros: Demo account available|Competitive fees
Cons: Desktop app not available on Linux|Wish they had more educational resources
I found Birchtree Financial Services through word of mouth in my investment club and the initial impression was positive. But for about eight months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Stable platform|Easy withdrawals|Two-factor authentication
Cons: Live chat only during business hours|Search feature is basic
Birchtree Financial Services has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Portfolio tracking tools|Regular platform improvements
Cons: Help articles are sometimes vague|Spreads widen during volatile periods
I wanted to transfer my portfolio from another broker to Birchtree Financial Services. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Two-factor authentication|Segregated accounts|Responsive team|Fast support response
Cons: Limited social trading features
Do not be fooled by the professional-looking website. Behind the scenes, Birchtree Financial Services is disorganized and incompetent. I found them after doing extensive research and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast execution|High security standards|Easy withdrawals|Great customer service
Cons: Withdrawal takes 1-2 business days