BIC Market Investment (bicmarket-investment.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bicmarket-investment.com.
I found BIC Market Investment (bicmarket-investment.com) after comparing multiple platforms and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Helpful community forum|Smooth onboarding
Cons: Spreads widen during volatile periods|Desktop app not available on Linux
BIC Market Investment (bicmarket-investment.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Detailed reporting|Tax reports included|Multi-currency support
Cons: Limited ETF selection|Account statements could be more detailed
I had a dispute with BIC Market Investment (bicmarket-investment.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Copy trading available|Responsive team
Cons: Currency conversion fee exists
Do not be fooled by the professional-looking website. Behind the scenes, BIC Market Investment (bicmarket-investment.com) is disorganized and incompetent. I found them after a family member had a good experience and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast deposits|Instant funding
Cons: Search feature is basic|Withdrawal takes 1-2 business days
If you are reading this considering BIC Market Investment (bicmarket-investment.com) - run. I wish I had read more negative reviews when my bank disappointed me and I searched for alternatives. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: High security standards|Quick verification
Cons: Minimum deposit could be lower
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. BIC Market Investment (bicmarket-investment.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Instant funding|Excellent charting
Cons: Limited demo account features
My withdrawal request from BIC Market Investment (bicmarket-investment.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Smooth onboarding|Responsive team|Automated trading options|Instant funding
Cons: Desktop app not available on Linux|Minor UI glitches occasionally
After for a few weeks now with BIC Market Investment (bicmarket-investment.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Risk management tools|Regular platform improvements|Helpful community forum
Cons: No live chat on mobile