Bench Group The has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1509 692 5988, Fax 1267 482 2253
Addresses: 770 Lexington Ave New York This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.benchgroup.biz.
After using Bench Group The since I retired last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Tax reports included|Clean UI|API access
Cons: Email notifications too frequent
The platform itself is okay, but the customer service at Bench Group The is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Two-factor authentication|Fast execution|Tax reports included
Cons: Would like more payment methods|Search feature is basic
My withdrawal from Bench Group The was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since last summer of being strung along.
Pros: Stable platform|Regular updates|Great customer service|Educational resources
Cons: Cannot customize dashboard fully|No phone support on weekends
I had a dispute with Bench Group The and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Instant funding|Demo account available
Cons: Wish they had more educational resources
I opened an account with Bench Group The for about three months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Good analytical tools|Personal attention|Copy trading available|Regular updates
Cons: Limited social trading features