barclaystrade.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs|Usurpation This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: barclaystrade.com.
Customer support at barclaystrade.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Personal attention|Dedicated account manager|Low minimum deposit
Cons: Minimum deposit could be lower|Limited cryptocurrency options
I signed up with barclaystrade.com based on a colleague's recommendation and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Reliable uptime|Portfolio tracking tools
Cons: Slow to add new assets|Minor UI glitches occasionally
KYC with barclaystrade.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Full transparency|Helpful community forum|Market news feed
Cons: No fractional shares
The hidden fees at barclaystrade.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Regular updates|Good analytical tools
Cons: Currency conversion fee exists
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. barclaystrade.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Customizable dashboard|Portfolio tracking tools|Copy trading available
Cons: Account statements could be more detailed
The spread at barclaystrade.com is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a podcast recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Customizable dashboard|Clean UI|Portfolio tracking tools|No hidden fees
Cons: Could offer more webinars