Forex Brokers

Banktrustcoin

1.6 (11 reviews)
🇳🇿 New Zealand
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1.6
11 reviews
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About Banktrustcoin

Banktrustcoin has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Scam alert - They took my money

S
Sarah M.
1 months ago

I invested $2,000 with Banktrustcoin after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Markets Authority.

Pros: Professional looking website

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Terrible customer service

M
Monica Y.
2 months ago

My withdrawal from Banktrustcoin was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a few weeks now of being strung along.

Pros: Easy withdrawals|Clear documentation|Fast support response|Regular platform improvements

Cons: Charting tools need more indicators

Balance went negative they want it back

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Seth W.
4 months ago

The platform at Banktrustcoin is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I retired last year of dealing with this, I have had enough.

Pros: Risk management tools|Clear documentation

Cons: Currency conversion fee exists|No integrated tax optimization

Regulatory warning exists for this firm

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Brian S.
6 months ago

This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.

Cons: Appears in regulatory warnings database|Uncertain regulatory status

Cannot withdraw funds - classic scam

M
Mark M.
7 months ago

Tried to withdraw my funds from Banktrustcoin and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Pros: Initially responsive customer service

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

Stay far far away

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Frank A.
9 months ago

I gave Banktrustcoin a fair chance. After for a few weeks now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Pros: Dedicated account manager|Easy withdrawals

Cons: Charting tools need more indicators|None so far

Commission structure changed retroactively

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Natalie M.
9 months ago

The spread at Banktrustcoin is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.

Pros: Multi-currency support|Fast deposits|Detailed reporting|Fast support response

Cons: None so far|No crypto staking

Do not waste your money here

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Noah D.
9 months ago

I closed a profitable position at Banktrustcoin and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Automated trading options|Tax reports included|Smooth onboarding|Clean UI

Cons: Limited cryptocurrency options|Limited social trading features

Impossible to get real help

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Trevor H.
10 months ago

Banktrustcoin had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Market news feed|Easy withdrawals|Automated trading options|Multi-device support

Cons: Desktop app not available on Linux|Account statements could be more detailed

Shocking lack of professionalism

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Alex N.
11 months ago

The onboarding at Banktrustcoin was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Dedicated account manager|Economic calendar|Social trading features|Market news feed

Cons: Limited demo account features