Axis Capital Group has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 00622129888427, 00442075583866, 002095551214
Addresses: 19th Fl. Prudential Center Kota Kasablanka Jl Casablanca Raya Kav 88 Jakarta 12870 Indonesia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.axiscapitalgroup.com.
I lost a significant amount because Axis Capital Group did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Economic calendar|Personal attention|Automated trading options
Cons: Limited cryptocurrency options
I closed a profitable position at Axis Capital Group and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Personal attention|API access
Cons: Inactivity fee applies after 12 months
Do not use Axis Capital Group for anything serious. I used them for over three years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Fast support response|Transparent fees
Cons: Alert system is basic|Email notifications too frequent
The so-called education at Axis Capital Group is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about five months thinking they would help me learn.
Pros: Real-time alerts|API access|Clear documentation
Cons: Live chat only during business hours
After for the past year and a half with Axis Capital Group I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Good mobile app|Transparent fees|Professional team
Cons: Slow to add new assets
I gave Axis Capital Group a fair chance. After for roughly four months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: No hidden fees|Detailed reporting|Easy withdrawals|Professional team
Cons: Nothing significant
The mobile app from Axis Capital Group is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Social trading features|Helpful community forum|Low minimum deposit|Fast support response
Cons: Research section could be deeper|Withdrawal takes 1-2 business days