Forex Brokers

Axera Investment (axera-inv.net)

1.5 (13 reviews)
🇦🇺 Australia
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13 reviews
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About Axera Investment (axera-inv.net)

Axera Investment (axera-inv.net) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: axera-inv.net.

Customer Reviews

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Extremely poor support experience

A
Andrea G.
1 weeks ago

I referred a friend to Axera Investment (axera-inv.net) after a trusted YouTuber reviewed them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Multiple order types|Smooth onboarding|Reliable uptime|Fast support response

Cons: No live chat on mobile|Limited demo account features

Money trap disguised as a service

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Nicole N.
1 months ago

Axera Investment (axera-inv.net) locked my account without warning and demanded documents I had already submitted. for a few weeks now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Smooth onboarding|Detailed reporting|Great customer service|Competitive fees

Cons: Limited social trading features

Nothing but problems since day one

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Marcus K.
1 months ago

The hidden fees at Axera Investment (axera-inv.net) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Stable platform|Helpful community forum|Educational resources

Cons: Live chat only during business hours

Email support takes 2 weeks

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Christopher S.
3 months ago

What really bothers me about Axera Investment (axera-inv.net) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after a trusted YouTuber reviewed them and I fell for the polished exterior. Never again.

Pros: Fast deposits|Responsive team|Smooth onboarding|Excellent charting

Cons: Cannot customize dashboard fully|Spreads widen during volatile periods

Amateur hour at Axera Investment (axera-inv.net)

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Tiffany Y.
4 months ago

The platform itself is okay, but the customer service at Axera Investment (axera-inv.net) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Real-time alerts|Stable platform|Social trading features|Full transparency

Cons: No integrated tax optimization|Live chat only during business hours

Wish zero stars was an option

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Monica M.
5 months ago

After for a couple of months now with Axera Investment (axera-inv.net) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Demo account available|Copy trading available|Regular platform improvements

Cons: Limited cryptocurrency options

They bet against their clients

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Leah N.
5 months ago

After using Axera Investment (axera-inv.net) for over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Multi-currency support|Demo account available|Great customer service

Cons: No fractional shares

Do yourself a favor and skip Axera Investment (axera-inv.net)

S
Shannon O.
6 months ago

After for over a year with Axera Investment (axera-inv.net), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Responsive team|Professional team|Automated trading options

Cons: Wish they had more educational resources|Some tools only available on higher tiers

Terrible customer service

E
Ella A.
7 months ago

Axera Investment (axera-inv.net) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Two-factor authentication|Regular platform improvements

Cons: No integrated tax optimization

False advertising at its finest

M
Max K.
9 months ago

Axera Investment (axera-inv.net) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Intuitive for beginners|Two-factor authentication

Cons: Live chat only during business hours|Withdrawal takes 1-2 business days