AX Select Pro (axselectpro.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: axselectpro.com.
Opened my account with AX Select Pro (axselectpro.com) after doing extensive research and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Economic calendar|Multi-device support
Cons: Wait times can be long during peak hours
AX Select Pro (axselectpro.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: API access|Detailed reporting
Cons: No live chat on mobile|Email notifications too frequent
After using AX Select Pro (axselectpro.com) for about five months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Social trading features|Portfolio tracking tools
Cons: Slow to add new assets|No phone support on weekends
I wanted to transfer my portfolio from another broker to AX Select Pro (axselectpro.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Clean UI|Regular platform improvements
Cons: Cannot customize dashboard fully
My withdrawal request from AX Select Pro (axselectpro.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Fast execution|Clear documentation|Competitive fees|Copy trading available
Cons: Wait times can be long during peak hours|Onboarding videos are outdated
The reporting at AX Select Pro (axselectpro.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Multiple order types|Wide product range|Multi-device support
Cons: Help articles are sometimes vague
Do not believe the bonus offer from AX Select Pro (axselectpro.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through word of mouth in my investment club and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Regular platform improvements|Wide product range
Cons: Slow to add new assets
My card was charged twice by AX Select Pro (axselectpro.com) on the same day. I had to dispute it with my bank. AX Select Pro (axselectpro.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Fast deposits|Clean UI|Tax reports included
Cons: No dark mode on mobile|No phone support on weekends
The platform at AX Select Pro (axselectpro.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I retired last year of dealing with this, I have had enough.
Pros: Helpful community forum|Professional team
Cons: Email notifications too frequent|Could offer more webinars
What really bothers me about AX Select Pro (axselectpro.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them based on a colleague's recommendation and I fell for the polished exterior. Never again.
Pros: Stable platform|Fast deposits|Economic calendar|Dedicated account manager
Cons: No live chat on mobile