AX Select Pro has been flagged by Ontario Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After spending for just over a year trying to make AX Select Pro work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Dividend tracking|No hidden fees|Responsive team|Clear documentation
Cons: Currency conversion fee exists|Alert system is basic
I requested my data from AX Select Pro under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Clear documentation|Copy trading available
Cons: Wait times can be long during peak hours|Email notifications too frequent
My withdrawal request from AX Select Pro has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Low minimum deposit|Professional team|Automated trading options
Cons: No crypto staking|Spreads widen during volatile periods
The mobile app from AX Select Pro is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: High security standards|Dividend tracking
Cons: Spreads widen during volatile periods|No integrated tax optimization
I experienced a security concern with my AX Select Pro account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Multi-currency support|Dedicated account manager|Responsive team|Customizable dashboard
Cons: No integrated tax optimization
The onboarding at AX Select Pro was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Tax reports included|Responsive team
Cons: Help articles are sometimes vague
After since last summer with AX Select Pro I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Social trading features|Multi-device support|Great customer service|Smooth onboarding
Cons: Currency conversion fee exists
I wanted to transfer my portfolio from another broker to AX Select Pro. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Fast support response|Real-time alerts|Easy to use platform|Instant funding
Cons: Some tools only available on higher tiers|Research section could be deeper
I was contacted by AX Select Pro through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Pros: Professional looking website
Cons: Blocked my account|No legitimate license|Fake returns
My card was charged twice by AX Select Pro on the same day. I had to dispute it with my bank. AX Select Pro then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Quick verification|Educational resources|Fast deposits
Cons: Account statements could be more detailed|No fractional shares