Ava Option Trade (avaoptiontrade.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: avaoptiontrade.com.
I have been trying to close my account with Ava Option Trade (avaoptiontrade.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Portfolio tracking tools|Multi-currency support|Intuitive for beginners
Cons: No integrated tax optimization
Customer support at Ava Option Trade (avaoptiontrade.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multi-device support|Responsive team|Multi-currency support
Cons: Minor UI glitches occasionally
My withdrawal from Ava Option Trade (avaoptiontrade.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since early this year of being strung along.
Pros: Educational resources|Easy to use platform|Great customer service|Demo account available
Cons: Minimum deposit could be lower|Could offer more webinars
Do not be fooled by the professional-looking website. Behind the scenes, Ava Option Trade (avaoptiontrade.com) is disorganized and incompetent. I found them after attending a webinar they hosted and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Easy to use platform|Economic calendar
Cons: Account statements could be more detailed
I am in a dispute with Ava Option Trade (avaoptiontrade.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Detailed reporting|Responsive team|Regular platform improvements|Risk management tools
Cons: Limited demo account features
My card was charged twice by Ava Option Trade (avaoptiontrade.com) on the same day. I had to dispute it with my bank. Ava Option Trade (avaoptiontrade.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Fast deposits|API access|Competitive fees|Dividend tracking
Cons: Mobile app could be improved|Some tools only available on higher tiers
I wanted to transfer my portfolio from another broker to Ava Option Trade (avaoptiontrade.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Excellent charting|Personal attention|Intuitive for beginners
Cons: Mobile app could be improved|No phone support on weekends
The hidden fees at Ava Option Trade (avaoptiontrade.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Fast deposits|No hidden fees|Fast support response
Cons: Website design could be more modern