Aussie Rates Finder (aussieratesfinder.com) has been flagged by ASIC (Australia) for "Unlicensed". International regulator warnings FCA https://www.fca.org.uk/news/warnings/ratesfinder, FMA https://www.fma.govt.nz/library/warnings-and-alerts/rates-finder/ and ASIC Investor Alert https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!bond-rate-finder-bondratefinder-com--2241
Add... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.Aussieratesfinder.com.
The reporting at Aussie Rates Finder (aussieratesfinder.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: API access|Regular platform improvements|Dedicated account manager
Cons: No phone support on weekends|Desktop app not available on Linux
The platform itself is okay, but the customer service at Aussie Rates Finder (aussieratesfinder.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Quick verification|Regular updates|Responsive team
Cons: Withdrawal takes 1-2 business days
Aussie Rates Finder (aussieratesfinder.com) locked my account without warning and demanded documents I had already submitted. for the past six months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Multi-currency support|Risk management tools
Cons: Withdrawal takes 1-2 business days
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Aussie Rates Finder (aussieratesfinder.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Dedicated account manager|Dividend tracking|Multi-currency support|Helpful community forum
Cons: Spreads widen during volatile periods
The onboarding at Aussie Rates Finder (aussieratesfinder.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Demo account available|High security standards|Personal attention|Risk management tools
Cons: Could offer more webinars|Withdrawal takes 1-2 business days