I had a dispute with Aussie Rates Finder (aussieratesfinder.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Excellent charting|Great customer service|Automated trading options
Cons: Wish they had more educational resources|Website design could be more modern