Aurora Trade (theauroratrade.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: theauroratrade.com.
Aurora Trade (theauroratrade.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Reliable uptime|Dividend tracking|Segregated accounts|Real-time alerts
Cons: Help articles are sometimes vague
I opened an account with Aurora Trade (theauroratrade.com) for about five months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Market news feed|Great customer service
Cons: Spreads widen during volatile periods
After for a few weeks now with Aurora Trade (theauroratrade.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Economic calendar|Reliable uptime
Cons: Live chat only during business hours
My card was charged twice by Aurora Trade (theauroratrade.com) on the same day. I had to dispute it with my bank. Aurora Trade (theauroratrade.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Educational resources|Competitive fees|API access|Fast execution
Cons: Could offer more webinars|Limited demo account features
The so-called education at Aurora Trade (theauroratrade.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since mid-2025 thinking they would help me learn.
Pros: Clear documentation|Fast support response|Tax reports included
Cons: Search feature is basic
I signed up with Aurora Trade (theauroratrade.com) while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Good mobile app|No hidden fees
Cons: Help articles are sometimes vague|Charting tools need more indicators
I had high hopes for Aurora Trade (theauroratrade.com) through my accountant's suggestion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Intuitive for beginners|Real-time alerts|Helpful community forum
Cons: Desktop app not available on Linux
Customer support at Aurora Trade (theauroratrade.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Demo account available|High security standards|Good mobile app|Portfolio tracking tools
Cons: No crypto staking|Would like more payment methods