Aura Gold (auragdinv.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 12/78-80 Kangaroo Street Koalaford NSW 3456 Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: auragdinv.com.
After for roughly four months with Aura Gold (auragdinv.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Portfolio tracking tools|Transparent fees
Cons: Limited ETF selection
I lost a significant amount because Aura Gold (auragdinv.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Portfolio tracking tools|Fast support response
Cons: Limited demo account features|Inactivity fee applies after 12 months
Aura Gold (auragdinv.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Low minimum deposit|Wide product range
Cons: Inactivity fee applies after 12 months|Spreads widen during volatile periods
KYC with Aura Gold (auragdinv.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multi-currency support|Comprehensive tools|Intuitive for beginners|Dividend tracking
Cons: Research section could be deeper
Aura Gold (auragdinv.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Responsive team|Portfolio tracking tools|Personal attention
Cons: Mobile app could be improved
I gave Aura Gold (auragdinv.com) a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Risk management tools|Detailed reporting
Cons: Could offer more webinars|Slow to add new assets
The platform at Aura Gold (auragdinv.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since the beginning of the year of dealing with this, I have had enough.
Pros: Customizable dashboard|Economic calendar|Portfolio tracking tools|Copy trading available
Cons: Wait times can be long during peak hours
Where do I even begin with Aura Gold (auragdinv.com)? for about ten months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Dedicated account manager|Clean UI
Cons: Cannot customize dashboard fully
Aura Gold (auragdinv.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Personal attention|Customizable dashboard
Cons: Account statements could be more detailed
My withdrawal from Aura Gold (auragdinv.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a couple of months now of being strung along.
Pros: Good analytical tools|Good mobile app
Cons: Limited social trading features|Charting tools need more indicators